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Questions and Answers: 


What is manufactured stone veneer?  

Shiloh Ridge Stone veneer is cast from ingredients derived from natural stone: Portland cement, color pigments and lightweight aggregate. Hand crafted molds made using only the best natural stone in the world showing the patterns and ridges only found in real stone. The result is a product that looks, feels and lasts likes natural stone—but is much easier to install.


What is the difference between manufactured stone veneer and natural stone?

Though they have many similarities, there are a few differences you will like;

•    Natural stone is much heavier and requires footings and wall ties/anchors which makes it more expensive and difficult to install.

•    Manufactured stone veneer is cast from molds of real stone which give it the look of natural stone.

•    Manufactured stone veneer is made using lightweight concrete which makes it easier (less costly) to install.

•    Natural stone will include un-usable stone as well as stone that will require more cutting which will increase installation costs and the time it takes to install.

•    Shiloh Ridge Stone is comprised of individually hand-selected stones to provide you with only usable material. You will have less cutting with Shiloh Ridge Stone, therefore less waste, it is lighter weight, designed to go on with greater ease and adhere firmly to many varieties of structurally sound surfaces - lowering your overall costs.

•    Our coloring process captures the natural colors of Mother Nature’s own work, giving you the warmth, strength and richness you are looking for.


Why Shiloh Ridge Stone Veneer? 

Simple stated - because it looks like natural stone – it has the texture and feel of natural stone, and its quality is unsurpassed by any other stone veneer made today. Builders, contractors and home owners will love it because it is lighter than natural stone and will require much less cutting therefore it installs easier and faster with less waste (and therefore lower cost)


Is Shiloh Ridge Stone veneer covered by a warranty? 

Yes, we want to insure you are comfortable with your purchase and do not need to worry. Shiloh Ridge Stone is backed by the longest warranty of any Stone veneer manufactured today, a Lifetime limited warranty. As long as you own your home we will you are covered. Please read our warranty on line.


What are the benefits of using manufactured stone? 

Installed, manufactured stone will be approximately 1/3 to 1/2 the cost of natural stone. It’s light

weight properties eliminate the need for wall ties or footings. Manufactured stone has a 2%

(approximately) waste factor versus 10% or more for natural stone.


How much does Shiloh Ridge Stone weigh? 

Approximately 8-10 lbs. per square foot (depending on style). Shiloh Ridge Stone qualifies as an adhered veneer because it weighs less than 15 lbs. per square foot.


How thick are the stones?

Approximately 1 to 2 ½ inches depending on the texture and style.


Where can i install Stone Veneer (what types of applications are best suited)? 

Shiloh Ridge Stone fits nearly any building plan — large or small, interior or exterior. It is the perfect choice for new construction, remodeling, restoration and refurbishing—residential and commercial. Don’t stop there -- the applications are limitless. Shiloh Ridge Stone can be applied to any structurally sound surface with the proper preparation.

Will Shiloh Ridge Stone fade?

The base color is blended throughout and permanent mineral oxide pigments are applied and

absorbed when the veneer is cast. Color becomes an integral part of the veneer and, similar to

natural stone, there are minimal noticeable color changes after years of weathering.


Can I really install Shiloh Ridge Stone myself? 

Let’s be honest – some people are better at home projects and/or construction work and enoy it more than others, but in general yes - installation of Shiloh Ridge Stone can be installed by almost anyone. However, installation does require a fundamental understanding of stone masonry and how to prepare your surface for installation. Please review the Installation Procedures and view the How to Install at www.Shiloh Ridge With a little bit of study and effort most people can do the job.


How important is a good stone installation? 

As with any building material, the beauty of that product is greatly enhanced by how well it is

installed. With Shiloh Ridge Stone, careful consideration regarding the type of profile and color

selected, the actual installed stone “pattern”, and the type of grout technique used, are all very

important factors to regard. It is always best to create a mock up board with the desired aesthetic appeal prior to installation on your project. For more information download our  Installation Procedures from www.Shiloh Ridge


What type of coverage can be expected? 

Installers should be able to do approximately 110 square feet per day. This varies depending upon the stone type used and the installer’s ability. Some styles are more modular and easier to install and will provide coverage of up to 200 square feet in a day. Conversely, others have irregular shapes and varying stone sizes, and can limit coverage to 70-80 square feet a day.


Is Shiloh Ridge Stone combustible and what is the fire rating? 

No. Shiloh Ridge Stone’s shows zero fuel contributed and zero smoke developed. It can be installed as a façade to fireplaces and behind stoves. It is recommended the product is at least 18" away from any direct flame. Since Shiloh Ridge Stone is non-combustible (it will not burn) there is no fire rating.


Can Shiloh Ridge Stone be installed around a fireplace? 

Shiloh Ridge Stone can be installed around a fireplace. The veneer has to be a minimum of 18" from any open flame. For more detailed information go to Installation Procedures PDF from


How do i clean the Shiloh Ridge Stone®? 

To clean dirt or other particles first try a simple soft bristle brush. If necessary use a granulated mild type of detergent mixed with water or a solution of (no more than) 1 part white vinegar to 5 parts water or you can use a solution of warm water and tri-sodium phosphate. Rinse with clean water to remove any cleaning solution that might remain on the surface. Never use wire brushes, acid cleaners, power washers, bleach, paint remover or any other type of concrete cleaner.


How do i clean efflorescence? 

When efflorescence occurs, as it does with many masonry products, it is the usually the result of

moisture migration through the masonry substrate. Once the moisture is on the masonry surface, it evaporates, depositing dissolved salts in the form of efflorescence. Efflorescence naturally disappears over time as long as the moisture source is controlled or eliminated. Efflorescence may be removed with a solution of 1 part white vinegar to 5 parts water. Scrub using a soft bristle brush and vinegar/water solution. Rinse well with clean water.


Can i seal Shiloh Ridge Stone? 

It is not required to seal Shiloh Ridge Stone. A sealer will provide added protection and will usually be easier to clean if the surface becomes dirty. If you choose to use a sealer for added protection use only a silane or siloxane-based penetrating , breathable masonry sealer.

NOTE: A sealer may affect the stone color and may create a gloss or matte finish. Always test a small area beforehand.


How does Shiloh Ridge Stone® withstand freeze / thaw cycles? 

Shiloh Ridge Stone products are tested for freeze /thaw durability. As with any installation, making sure to incorporate good building practices that include proper flashing and water diversion techniques will help ensure a successful installation.


Does Shiloh Ridge Stone meet building code requirements?

Shiloh Ridge Stone complies with all applicable Building Code requirements. A copy of the Shiloh Ridge Stone Technical Data Sheet is available online at www.Shiloh Ridge


Can i install Shiloh Ridge Stone near water? 

It is not recommended for use below the water line in a pool, a fountain or below grade. A high

quality penetrating and breathable sealer that is either silane or siloxane-based is recommended in areas where the stone may be subject to frequent water run off.

NOTE: A sealer may affect the stone color and/or create a gloss or matte finish. Always test a small area beforehand.


What is Shiloh Ridge Stone’s recommendation on flashing around windows and doors? 

To maintain the weather-resistance of the exterior wall on which the stone products are installed, a rigid, corrosion-resistant flashing — and a means of drainage — should be installed at all penetrations and terminations of the veneer cladding. Flashing type and locations shall be in accordance with the requirements of the applicable code.

Please reference the Finishing Details PDF on our website. Also refer to ASTM E2112 and any information from your Window and Door manufacturer.


Does Shiloh Ridge Stone need a ledge detail at the bottom for structural support or can it hang freely? 

No footings or support ledges are needed. The product is an adhered veneer and is supported on the wall by the bond of the mortar to the stone and scratch coat.

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